Operations & Aftersales Coordinator
We're looking for a highly organised Administrator to join our Congleton team. This is an opportunity to play a key role in a global business, supporting customers, logistics, inventory and operations
Would you like to use your skills to accelerate the global transition to a low-carbon circular economy?
About Cambi
Cambi is a world-leading provider of sustainable technology solutions that enable cities to turn wastewater sludge into valuable resources. We are a medium-size, Norway-based multinational company listed in Oslo on Euronext Growth, with offices in several countries. We have diligent employees from different backgrounds and more than 25 nationalities, and a growing sales network covering all continents.
Our core expertise lies in designing, testing, manufacturing, installing, and operating industrial process installations, used mainly for treating sewage sludge before or after anaerobic digestion in wastewater treatment plants. The technology, known as thermal hydrolysis, reduces greenhouse gas emissions and produces renewable energy, organic fertilizers, and various soil products while destroying pathogens and other harmful substances. Our systems have the capacity to cater to over 120 million individuals across more than 28 countries. We are proud of having cities like Oslo, London, Washington, Singapore, and Sydney among our clients.
About the Role
We are looking for an experienced and highly organised Administrator to join our team in Congleton.
This is a varied and hands-on administrative role within a company operating in the circular economy sector, where attention to detail, commercial awareness and the ability to manage multiple priorities are essential.
The successful candidate will provide day-to-day administrative support across sales, operations, logistics and inventory management, acting as an important point of contact for both customers and internal departments.
An engineering or technical background would be highly desirable, particularly for candidates who are comfortable working with technical products, processes and terminology.
Key Responsibilities
Manage our Sales inbox, ensuring enquiries are monitored, prioritised and responded to promptly.
Pick up and deal with enquiries from customers, suppliers and internal departments, ensuring issues are followed through to resolution.
Provide general administrative support to the aftersales and site services teams.
Process and coordinate domestic and international shipments, including associated documentation and communication with couriers, freight companies and customers.
Assist with the coordination of orders from initial enquiry through to dispatch and delivery.
Maintain accurate inventory and stock records, supporting effective stock control and management.
Monitor stock levels and assist with identifying discrepancies, shortages and requirements.
Update and maintain company systems and databases with accurate and timely information.
Liaise with internal departments to ensure orders, stock movements and customer requirements are communicated effectively.
Use Microsoft Navision for relevant administrative, stock and order-processing activities.
Use ticketing/customer-service software to manage and track enquiries and requests.
Support the wider team with general administration tasks as required.
Ensure a high level of accuracy and attention to detail across all administrative processes.
About You
We are looking for someone who is experienced, organised, proactive and confident dealing with people.
You will ideally have:
Previous experience in an administration, sales administration, operations administration or logistics administration role.
Experience working in an engineering, manufacturing, technical or industrial environment — highly desirable.
Experience with international and domestic shipping and logistics.
Experience with inventory control, stock management and order processing.
Excellent organisational skills and the ability to manage competing priorities.
Strong attention to detail and a methodical approach to administration.
Excellent written and verbal communication skills.
Confidence dealing with customers, suppliers and colleagues across different departments.
Good IT skills and experience using Microsoft Office.
Experience using Microsoft Navision would be a significant advantage.
Experience using HubSpot or similar ticketing/customer-service software would be highly advantageous.
A practical, problem-solving approach and the ability to take ownership of tasks from start to finish.
At Cambi, we value people who share our commitment to the environment and the positive impact of the circular economy. Your personality should align with Cambi’s core philosophy, which centers around strong customer focus, delivering a high standard of quality in our solutions, products, and services, and always acting with integrity.
Why Join Cambi
Work globally: Encounter different cultures and work practices when working with the global organization.
Make an impact: Contribute to projects transforming organic waste streams into bioresources, boosting the circular economy, and leading to net-zero emissions in cities worldwide.
Immerse in diversity: Join a multicultural team with a mix of young and experienced colleagues from more than 25 countries and 18 different disciplinary backgrounds.
Grow personally: Embrace our values: quality, curious, reliable and teamwork, in a dynamic work environment grounded in a modern Code of Conduct applying to all employees and business partners.
How to Apply
If you’re ready to take the next step in your career with us, we’d love to hear from you. We kindly ask you to upload your CV and answer three questions regarding your motivation for the role.
Delivering on our mission to enable a swift global transition to sustainable communities is contingent on attracting and retaining talented employees from diverse backgrounds.
Please be informed that we will only accept and assess applications through our career site.
Contact
For any questions about the role, you’re welcome to get in touch with:
Karl Maguire via karl.maguire@cambi.com
- Department
- Services
- Location
- Cambi UK office
Cambi UK office
About Cambi
Cambi is the leading global provider of thermal hydrolysis solutions for sewage sludge and organic waste management. Since first trialing the thermal hydrolysis process in the early 1990s, we have become a well-known, trusted technology provider for advanced anaerobic digestion and biogas solutions in wastewater treatment.